Terms of Use
1. Scope and Acceptance
These Terms of Use (“Terms”) govern access to and use of websites, digital services, forms and experiences operated by Les Studios 512 Lux (“512 Lux”, “we”, “us” or “our”), including 512lux.ca and 512lux.cc.
These Terms apply to public website use, Event Experience public pages, forms, registrations, interactive features and, when introduced, authenticated Event Experience accounts and platform functions, unless a separate written agreement expressly governs a specific service.
By accessing or using a covered website or service, you agree to comply with these Terms. If you use the services on behalf of an organization, you represent that you have authority to act on behalf of that organization and to bind it where applicable.
2. Intended Users and Legal Capacity
512 Lux websites and services are intended for business, institutional and professional users and are not directed to minors.
You must have the legal capacity to accept these Terms. If you access or use the services for an organization, you are responsible for ensuring that your use is authorized by that organization and complies with its applicable policies and obligations.
3. Acceptable Use
You may use the websites and services only for lawful purposes and in a manner that does not interfere with their operation, security or use by others.
Without limiting the foregoing, you must not:
- Use the services for unlawful, fraudulent, deceptive or misleading purposes.
- Attempt to gain unauthorized access to accounts, systems, data or restricted areas.
- Conduct security testing, vulnerability scanning or penetration testing without prior written authorization from 512 Lux.
- Introduce malware, malicious code, destructive content or other harmful technologies.
- Use scraping, automated extraction, bots or similar methods in a manner that interferes with the services, circumvents controls or imposes an unreasonable burden on infrastructure.
- Reverse engineer, decompile or attempt to derive source code except to the extent such restriction is prohibited by applicable law.
- Impersonate another person or organization or misrepresent your affiliation or authority.
- Infringe intellectual property, privacy, confidentiality or other rights of 512 Lux or any third party.
- Misuse event content, attendee information, speaker materials or other information obtained through the services.
- Engage in abusive, disruptive or harmful conduct toward other users, clients, event participants or service providers.
- Attempt to bypass authentication, permissions, access restrictions, rate limits or other technical controls.
4. Accounts, Credentials and Authorized Access
If Event Experience or another 512 Lux service provides user accounts, you are responsible for maintaining the confidentiality and security of your credentials and for activity conducted through your account.
Accounts may not be shared unless expressly permitted by 512 Lux or by the applicable client or organizational administrator.
You agree to provide accurate information and to update it when reasonably necessary.
Organizations that authorize users to access a service are responsible for managing their authorized users and for ensuring that those users comply with applicable agreements and policies.
512 Lux may suspend or restrict access where reasonably necessary for security, suspected misuse, unlawful activity, non-payment where applicable, legal or regulatory requirements, or a material breach of these Terms.
5. Intellectual Property
Unless otherwise stated in a written agreement, 512 Lux owns or controls the intellectual property rights in its websites, platform software, interface and visual design, documentation, proprietary workflows, branding, methodologies and 512 Lux-created materials, including 512 Lux IMPACT™.
These Terms do not transfer ownership of 512 Lux intellectual property to users or clients.
Clients and users retain ownership of their own content, trademarks, event materials, data and other materials they provide, subject to any separate contractual terms.
By submitting or uploading content to a 512 Lux service, you grant 512 Lux a limited, non-exclusive right to host, store, process, reproduce and display that content only as reasonably necessary to provide, secure, support and improve the applicable service, subject to applicable agreements and law.
6. User and Client Content
You are responsible for content and materials you provide through or for use with the services, including images, videos, presentations, logos, documents, attendee information, speaker materials, links and other content.
You represent that you have the rights, permissions and lawful authority necessary to provide and use such content.
512 Lux may remove, restrict or disable access to content where reasonably necessary because the content is unlawful, infringing, harmful, technically unsafe, inconsistent with these Terms, or subject to a valid legal or rights-holder request.
7. Event Experience and Event Operations
Event Experience is designed to present and preserve the Event; it does not, by default, operate the Event.
Event organizers, clients and their authorized representatives remain responsible for event operations, schedules, speakers, attendee management, venue decisions, event-specific content and other operational matters unless 512 Lux has expressly agreed in writing to provide those services.
512 Lux may operate or directly manage certain events as part of its professional event services. Where 512 Lux is acting as the event operator or is responsible for specific operational functions, that role will be identified in the applicable event communications, service documentation, contract or statement of work.
512 Lux does not guarantee that event schedules, speaker information, external links, livestreams, recordings, client-provided information or third-party content will always be complete, current or continuously available.
Temporary outages, maintenance windows, third-party service interruptions and technical failures may affect availability.
8. Third-Party Services and Links
512 Lux services may rely on, integrate with or link to third-party services, including services such as YouTube, HubSpot, Cloudflare, Neon, analytics providers, social platforms and client-selected technologies.
Third-party services are governed by their own terms, policies, availability and technical controls. 512 Lux does not control third-party services and is not responsible for changes, outages, content, security practices or terms imposed by those third parties.
The inclusion of a third-party link or integration does not necessarily constitute an endorsement of that third party.
9. Event Services, Consulting and Professional Advice
512 Lux provides professional event services, event strategy, production, consulting and related services.
512 Lux does not provide legal, financial or tax services. General content made available through the websites or platform does not constitute legal, financial, tax or other regulated professional advice.
Where specialized professional advice is required, users and clients should consult an appropriately qualified professional.
10. Commercial Agreements, Pricing and Payment
These public Terms do not establish specific pricing, payment schedules, refund rights, cancellation terms, subscription entitlements or service-level commitments.
Those matters are governed by the applicable proposal, contract, statement of work, subscription terms or other written commercial agreement between 512 Lux and the client.
If these Terms conflict with a signed written commercial agreement concerning the same subject matter, the signed commercial agreement will prevail to the extent of the conflict.
11. Service Availability, Maintenance and Changes
512 Lux may update, modify, maintain or improve its websites and digital services over time.
We may add, modify or discontinue non-contracted public features, change interfaces, update technical components or conduct maintenance as reasonably necessary.
Where a client has specific contractual commitments, those commitments remain governed by the applicable written agreement.
512 Lux will use reasonable efforts to manage material service changes responsibly, but does not guarantee that every public feature will remain available indefinitely.
12. Disclaimer of Warranties
To the extent permitted by applicable law, public websites and non-contracted digital services are provided on an “as available” basis.
512 Lux does not warrant that access will always be uninterrupted, error-free, secure or free from third-party interruptions.
Nothing in these Terms excludes or limits rights, warranties or remedies that cannot legally be excluded or limited under applicable law.
Specific warranties, service commitments or performance standards contained in a separate written client agreement remain governed by that agreement.
13. Limitation of Liability
To the extent permitted by applicable law, 512 Lux will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost opportunities or loss of data arising from use of public websites or non-contracted digital services.
This limitation does not apply to liability that cannot legally be excluded or limited.
Separate client contracts may contain different or more specific liability provisions, which will govern the services covered by those contracts.
14. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Les Studios 512 Lux from third-party claims, damages, liabilities, costs and reasonable legal expenses arising from your unlawful use of the services, content or materials you provide, your infringement of third-party rights, or your material breach of these Terms.
This indemnification does not apply to the extent a claim results from the wrongful conduct, negligence or breach of 512 Lux itself, subject to applicable law and any governing written agreement.
15. Suspension and Termination
512 Lux may suspend, restrict or terminate access to a website, account or service where reasonably necessary because of:
- A material breach of these Terms.
- A security risk or suspected compromise.
- Unlawful or fraudulent activity.
- Non-payment where payment is required under an applicable agreement.
- A legal, regulatory or court requirement.
- Conduct that materially harms the service, infrastructure, 512 Lux, its clients, users or third parties.
Where reasonable in the circumstances, 512 Lux may provide notice and an opportunity to address the issue before suspension or termination. Immediate action may be taken where necessary for security, legal compliance or prevention of material harm.
Termination or suspension does not affect rights or obligations that accrued before the effective date of that action.
16. Privacy
Use of 512 Lux websites and services is also subject to the applicable 512 Lux Privacy Policy.
Questions about privacy, personal information, consent or privacy-related rights should be directed to [email protected].
17. Language of Service
In Québec, 512 Lux conducts its activities in accordance with the Charter of the French language and provides its services and communications in French.
Where permitted by applicable law, a client may expressly request to communicate or receive services in English. The availability of English does not limit the client’s right to be informed and served in French.
These Terms are available in English and French. Both versions are intended to reflect the same terms.
18. Governing Law and Jurisdiction
These Terms are governed by the laws of Québec and the applicable laws of Canada.
Subject to any mandatory legal rights or dispute-resolution provisions that apply, disputes relating to these Terms or use of the covered websites or services will be submitted to the competent courts of Québec.
19. Changes to these Terms
512 Lux may update these Terms when its services, technologies, business practices or legal obligations change.
When these Terms are updated, the version number, effective date and last-updated date will be revised.
Where required by law or appropriate in the circumstances, 512 Lux may provide additional notice of material changes.
20. General Provisions
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
A failure by 512 Lux to enforce a provision of these Terms does not constitute a waiver of that provision or of the right to enforce it later.
Headings are provided for convenience and do not limit the meaning of the provisions.
These Terms, together with any applicable Privacy Policy and any separate written agreement that governs a specific service, form the applicable terms for use of the covered websites and services.
21. Contact
For questions regarding these Terms, privacy or related matters, contact: